Patient PortalHelp & information
Everything we hand you on paper, here, in large type. Tap a topic.
How resupply worksWhen we check in, when we ship, what to do if you run low.Using and storing your suppliesStorage, expiration dates, damaged items, when to call.Insurance and billingWhat insurance pays, what you may owe, who to call about a bill.Emergencies and stormsBefore a hurricane, during a power outage, after an evacuation.Your rights and responsibilitiesThe Patient Bill of Rights.Complaints and concernsHow to tell us, what we promise, who else you can contact.Notice of Privacy PracticesHow your health information is used and protected (HIPAA).Medicare DMEPOS Supplier StandardsThe standards every Medicare supplier must meet.Contact us · interpretersPhone, hours, address, after hours, help in your language.Nondiscrimination and language helpFree interpreters and aids; how to file a civil-rights complaint.Terms of UseThe rules for using this portal.
Questions? Call (251) 443-7667 · Monday to Friday, 8:30 AM to 4:30 PM Central