Port City MedicalPatient Portal

Help & information · Nondiscrimination and language help

Notice of Nondiscrimination

Port City Medical, LLC complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex. Port City Medical does not exclude people or treat them less favorably because of any of these.

Free help we provide

  • For people with disabilities, to communicate with us effectively: qualified sign language interpreters, and written information in other formats — large print, audio, accessible electronic formats and others.
  • For people whose primary language is not English: qualified interpreters, and information written in other languages.
  • These are free and provided in a timely way. To ask for them, call (251) 443-7667 and tell us what you need, or ask any of our staff.

If you believe we failed to provide these services or discriminated against you

You can file a grievance with our Section 1557 Coordinator (the Compliance Officer): Port City Medical, 8053 Airway Park Drive, Mobile, AL 36608 · (251) 443-7667. You can file in person, by mail or by phone; if you need help filing, our Compliance Officer is available to help you. No one is treated differently for filing a grievance.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights: online at ocrportal.hhs.gov, by mail to 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201, or by phone at 1-800-368-1019 (TDD 1-800-537-7697). Complaint forms are at hhs.gov/ocr/complaints.

Language assistance

English: ATTENTION: If you speak another language, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call (251) 443-7667.

Español (Spanish): ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. También ofrecemos sin costo ayudas y servicios auxiliares apropiados para darle información en formatos accesibles. Llame al (251) 443-7667.

Posted October 4, 2026. This notice is reviewed every year.

🖨 Print or save as PDF