Help & information · Emergencies and storms

Emergencies and storms

If you have a medical emergency, call 911.

What you need to know

Port City Medical keeps a 24-hour emergency line: (251) 443-7667 — after hours it forwards to on-call staff.
Before a hurricane or severe weather: contact us to confirm your supplies and any backup equipment needs. During hurricane season (June to November) keep at least two weeks of supplies on hand.
During a power outage: your equipment may need backup power — contact us if you need guidance.
Keep a 5-day supply of your medications and equipment-related items, and keep our contact information in your emergency kit.
Patients on life-sustaining equipment (oxygen, feeding pumps, ventilators, CPAP) are on our Priority Contact List: we call before a storm and check on you after it.
If your area is evacuated: call us with your new address so we can coordinate supplies at your destination when possible. Dial 2-1-1 for shelter locations.
After the emergency: contact us if your equipment was damaged or lost.
If you cannot reach us during an emergency and you need your prescribed supplies or equipment, go to the nearest emergency room or treatment facility.

Keep at least two weeks of your supplies on hand during hurricane season.
Know your Mobile County evacuation zone (mobileemergencymanagement.com).
Plan where you will shelter, and tell us your shelter address.
If you use power-dependent equipment, plan for backup power.
Pack all medications, supplies and instruction manuals if you evacuate; bring waterproof containers for your supplies.